Privacy Policy

Introduction

Victorious Barber Shop ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services at our Cathedral City, CA location.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, and email address when you submit our contact form or book an appointment.
• Booking Information: Appointment details, service preferences, and scheduling information through Square Appointments.
• Usage Data: Information about how you interact with our website, including pages visited, clicks on phone numbers and booking buttons, and time spent on pages.
• Device Information: Browser type, operating system, and device identifiers collected automatically through analytics tools.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and contact form submissions
• Process and manage your appointment bookings
• Improve our website and services
• Send appointment reminders and confirmations
• Analyze website traffic and user behavior to enhance user experience
• Communicate promotional offers and updates (with your consent)

Cookies and Analytics

Our website uses Google Analytics to collect anonymous data about website usage. This helps us understand how visitors interact with our site and improve our services. Google Analytics uses cookies to track user interactions. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

We track certain user interactions including clicks on booking buttons, phone number links, and direction links to measure the effectiveness of our website.

Third-Party Services

We use the following third-party services:

• Square Appointments: For online booking and appointment management. Square has its own Privacy Policy.
• Google Analytics: For website analytics and traffic analysis.
• Google Maps: For displaying our location and providing directions.
• Resend: For processing contact form submissions via email.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact form submissions and booking records are retained for business and legal compliance purposes.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

• Service providers who assist us in operating our website and business (e.g., Square, Google)
• Legal authorities when required by law or to protect our rights

Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Disable cookies through your browser settings

California residents may have additional rights under the California Consumer Privacy Act (CCPA). Contact us to exercise any of these rights.

Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: